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Second Division Deems Arbitration Agreements Unconscionable and Executed by Fraud

Securing employee's consent to arbitration agreement by means of unconscionability and fraud is not acceptable. 

In a decision recently certified for publication on October 22, 2021, the California Court of Appeals, Second Division, reviewed two versions of arbitration agreements executed between a group of employers and their employees. The decision stems from a class action lawsuit, Yeni Najarro et. al. v. Horizon Personnel Services Inc. et. al., wherein the employees filed eighteen employment related claims against their employers. The employers attempted to hide behind the different versions of arbitration agreements and compel the employees to dispute their claims before an arbitrator which would have prevented the employees from filing a lawsuit in court.

However, the Appellate Court determined that the arbitration agreements were unenforceable as the employee's consent to arbitration was secured by unconscionable terms and fraud in the execution of the agreements. This post will briefly highlight the big picture points of the Appellate Court's decision, and demonstrate how employees can overcome unfair arbitration agreements provided by their employers.

Arbitration Agreement Impact on Employees

We have written before the employers prefer arbitration for various reasons, but arbitration agreements may have a negative impact on employees and disadvantages employees after signing arbitration agreements. It is important to remember that there is an inherent imbalance of bargaining power at the time of hiring - with employers tending to hold all the power over employees. Many employers use this advantage by including arbitration clauses that deprive employees of their right to have their day in court - which was the situation in the Najarro case - and restrict employees in many other ways. The Srourian Law Firm and its attorneys have experience overcoming unfair arbitration agreements and securing employee's employment rights to have their day in court.

What makes an Arbitration Agreement Unconscionable?

In the Najarro class action lawsuit, although there was an arbitration agreement between the employers and employees which delegated power to an arbitrator to preside over and resolve disputes between employers and individual employees, the courts typically have the power to review all agreements or contracts for enforceability.

Unconscionability is one argument employees may raise to have an unfair agreement deemed unenforceable. In California, unconscionability is referred to as the absence of meaningful choice on the part of one party to a contract, and the contract terms unreasonably favor the other party involved in the contract. Unconscionability can be procedural - meaning that during the negotiation process one party may be oppressed or surprised due to having unequal bargaining power. Unconscionability can also be substantive - meaning the substance of the terms will result in overly harsh results to one party and one-sided favorable results to another party.

Applying the doctrine of unconscionability, the Second Division determined that one version of the arbitration agreement was unfair to employees, and therefore unenforceable, because the arbitration agreement (1) forced employee's to waive their right to file a class action lawsuit for employment related claims, (2) the employers did not countersign the agreement, which is required to demonstrate mutual intent to enter into an agreement, and (3) the employees were not provided a meaningful opportunity to negotiate the terms of the arbitration agreement with their employers. Here, the employees were pressured into signing arbitration agreements that took away their power to file a class action lawsuit in court. Underlying the lawsuit was the fact that the employees had difficulty understanding and speaking the English language which the court later addressed in its discussion of fraud in the execution of agreements.

What is Fraud in the Execution?

One key aspect of the Second Division's ruling in Najarro is the court's discussion of fraud in the execution of arbitration agreements and the implications it may have for employees that speak and or read English as a second, or maybe even third or fourth language. In California, a claim for fraud in the execution is not subject to arbitration where the facts can demonstrate that there was not mutual assent between employer and employee to enter into an agreement. Fraud in the execution of an agreement occurs when an employee signs an agreement but is deceived by the employer as to the nature of the agreement; and, the employee does not fully grasp the terms that he or she is agreeing to. In the event that this happens, the court will review the facts underlying the lawsuit in relation to the contract terms to determine whether or not the agreement is void or unenforceable.

In the Najarro lawsuit, the employees were not proficient at reading Spanish and English, nor were they proficient at speaking English. Additionally, the employers - taking advantage of the obvious language barrier - merely handed the arbitration agreements to the employees and referred to the agreement as being "unimportant". Moreover the employers took advantage of the employees by pressuring them to essentially "take it or leave it" when it came to accepting the offer for employment. The employers conditioned the employees employment on on whether or not the employees signed the arbitration agreement.

Basically, the employees were compelled by the employers to sign the arbitration agreement if they wanted to be employed. The employees were not given a reasonable opportunity to read the arbitration agreements or at least have an attorney interpret the agreement for them so that they could understand exactly what they were agreeing to, and what employment rights were being waived. When a situation like this happens, as was the case in Najarro, the court is likely to deem an agreement void or unenforceable because there is no clear intent or mutual assent that the disadvantaged party - here it was non-English speaking employees that also struggled to read Spanish and English - to mutually enter into an arbitration agreement waving vital employment rights.

Each case will depend on the specific facts, so it is important to consult with an experienced labor law attorney to assess the specifics of your case to determine if your employment rights are being violated by an unconscionable arbitration agreement.

Free Consultation

Srourian Law Firm, with locations in Los Angeles, Westwood, Woodland Hills, and Orange County is experienced in all aspects of employment law including arbitration agreements and filing class action lawsuits, and have aggressively represented employees in Los Angeles, Hollywood, Santa Monica, Orange, Irvine, Anaheim, Santa Ana, Newport Beach, Costa Mesa, Fullerton, Tustin, Mission Viejo, San Clemente, Garden Grove, Laguna Niguel, Brea, Fountain Valley, Aliso Viejo, Yorba Linda, Westminster, Laguna Hills, Cypress, and La Habra.

If you or someone you know suffered employment violations, you may have certain employee rights under state and federal law, and may be entitled to compensation as a part of a class action lawsuit. Please contact us to speak with one of our lawyers for a free consultation.

 

 


Sunrise on the highway

Appeals Court Gives Delivery Drivers the Green Light to Trial

A recent decision by a federal appeals court is good news for delivery drivers seeking compensation for unpaid wages and unreimbursed expenses. In an important decision dated July 17, 2020, the First Circuit U.S. Court of Appeals held that Amazon delivery drivers are considered “transportation workers engaged in interstate commerce” even if they never physically cross state lines to complete deliveries.

The decision is important because this means that Amazon delivery drivers may proceed with a class action lawsuit without having to go through private arbitration. Defendant Amazon argued that plaintiffs may only resolve disputes through arbitration, and are prohibited from filing a law suit according to the Federal Arbitration Act (FAA). The appeals court, however, disagreed with Amazon’s argument that the FAA required arbitration in this case because the FAA does not require arbitration for “entire categories of workers in the transportation industry just because those workers might not have physically crossed state lines.”

Amazon unsuccessfully argued that “last-mile delivery workers” who do not always cross state lines when traveling the final legs of the delivery did not “engage in interstate commerce” and therefore must settle claims in arbitration, not court. The court’s decision, however, firmly includes these last-mile delivery drivers as engaging in work “within the flow of interstate commerce.” The key to the decision was whether or not the delivery drivers “engaged in” interstate commerce if they did not actually travel across state lines to deliver goods. According to the appeals court, the drivers were entitled to sue employers for claims of labor law violations and it was not important that they did not actually physically cross a state line in order to make the delivery. This reasoning is based on a 2001 U.S. Supreme Court decision that held employees were engaged in interstate commerce even when employees did not actually cross a state line as long as the intrastate portion of their work was part of an overall “interstate journey.” In other words, the court did not want to penalize the drivers for being assigned delivery routes by Amazon that did not require them to cross state lines, but nonetheless was part of interstate delivery of goods.

The recent appeals court decision will allow delivery drivers to proceed in court with claims that Amazon misclassified employees in violation of their rights.

The class action suit against Amazon was originally filed in 2017 by drivers in Massachusetts who claimed Seattle-based Amazon misclassified delivery drivers as independent contractors. This misclassification allowed Amazon to refuse to provide drivers with vehicles or reimburse for expenses incurred by drivers such as insurance, gas, and mileage. Amazon argued that arbitration was the appropriate and only forum available to plaintiffs because of the FAA. Employers favor arbitration because arbitration usually favors employers, awards are binding and not subject to appeal, and arbitration is generally much less expensive than a trial. Moreover, if an employer loses at trial, often the award includes plaintiff's attorney's fees.

Additionally, Amazon unsuccessfully argued that Washington state law prohibited the class action lawsuit because the employees were bound by a class action waiver that was part of their employment contract. A class action waiver prohibits employees from filing a class action against employers, but the appeals court refused to apply Washington state law. Instead, the court relied on Massachusetts state law, which is considerably more favorable to employees. Under Massachusetts state law, the appeals court held that the class action waiver was “contrary to the commonwealth’s fundamental public policy” and invalid because it was not possible to enforce the arbitration provision independently from the rest of the relevant section of the contract dealing with dispute resolution.

This decision has significant impact on the pending litigation, as well as other class action lawsuits across the country where employees are misclassified by employers in order to violate labor laws and avoid paying certain wages or reimburse expenses, and will greatly assist employees who have had their rights violated by employers.

FREE CONSULTATION

Srourian Law Firm, with locations in Los Angeles, Westwood, Woodland Hills, and Orange County is experienced in all aspects of employment law including unpaid wages and unreimbursed expenses and have aggressively represented employees in Los Angeles, Hollywood, Santa Monica, Orange, Irvine, Anaheim, Santa Ana, Newport Beach, Costa Mesa, Fullerton, Tustin, Mission Viejo, San Clemente, Garden Grove, Laguna Niguel, Brea, Fountain Valley, Aliso Viejo, Yorba Linda, Westminster, Laguna Hills, Cypress, and La Habra.

If you or someone you know suffered employment violations as a delivery driver or employee including unpaid wages or unreimbursed expenses, you may have certain employee rights under state and federal law, and may be entitled to compensation as a part of the class action lawsuit. Please contact us to speak with one of our lawyers for a free consultation.